Rates Payment Options
Your rates are calculated based on:
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the land value of your property, which does not include the value of your home. This amount is determined by Land and Property Information NSW and is typically reviewed every three years
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if you own a strata title property, the land value of the entire site is divided by the unit entitlement (listed on your strata plan) to ascertain the land value for each unit
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the rate in the dollar adopted by Council each year, which is specific to the use of the land. For the 2011 - 2012 rating period, the rate in the dollar for each type of land use is:
- residential rate 0.0022968 cents
- business rate 0.0047255 cents
- minimum rates $486.81
- domestic waste annual service charge $269.5.50
You can pay your Council Rates in one of the following ways:
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Internet
This method allows for only credit card payments - MasterCard, Visa, American Express and Diners, and will be subject to a merchant fee charge. Make an Internet Payment By Credit Card.
Please Note: When you are entering your Rate Account Number, enter the entire rates number without the dash (for example: Rates No. 12345-1, you must enter 123451).
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Phone
Credit Card Phone Payments Service is a 24 hours a day, 7 days a week, convenient and quick way of paying your Rates or Sundry Debtors Account, using the following credit cards: MasterCard, Visa, American Express and Diners Club. Credit card payments will be subject to a merchant fee charge.
Call 9770 3454 and follow the voice instructions.
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Direct Debit
Paying by direct debit is an easy and convenient way of paying your rate instalments automatically from your bank account. To arrange to have your rate instalment amount paid automatically from your bank account, you will need to download the form 'Direct Debit Request'.
Download the  Direct Debit Request Form (1,020.89kB)
Ratepayers who have already arranged to pay by Direct Debit do not need to complete a form, as your rate account has been noted accordingly.
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Australia Post
Pay at any Australia Post Office. Payments may be made by cash or cheque (not credit card or EFTPOS).
Your Rate Notice must be presented intact.
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Commonwealth Bank
Payments must be made by cash or cheque. The Commonwealth Bank has not been authorised to accept payments via credit card or EFTPOS transactions. Rate Notice must be presented intact and paid on or before the due date. Payments are accepted throughout Australia. You do not need to have a bank account.
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BPAY
Please contact your Bank via telephone or online to make a payment from your nominated account (Savings and Cheque accounts).
BPAY - BPAY was set up to provide customers with a convenient and secure way to pay their bills and to create a more efficient collection service for billers and financial institutions.
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Mail
Make your cheque payable to Hurstville City Council and crossed ‘not negotiable'. If you require a receipt, please tick ‘Receipt box' on the Rate Notice.
Mail the cheque and the rate notice to:
Hurstville City Council
PO Box 205
Hurstville BC NSW 1481
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In Person
Rate payments may be made in person at Hurstville Council's Customer Service Centre. For address and opening hours, visit Contact Us page.
Payments are accepted by cash, cheque, credit card or EFTPOS (MasterCard, Visa, American Express or Diners Club). All credit card payments will be subject to a merchant fee charge.
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