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Hurstville City Council provides a range of options for you to obtain advice to assist you in preparing for development and building works.

One-off queries

Duty Planner Service -General advice

A Duty Planner is available to provide general advice on strategic, development and building matters, including:

  • Relevant planning controls which may apply to a development
  • Information on Council's current Strategic Plans for the local government area
  • Documentation required to be lodged with a Development Application or Complying Development Certificate
  • Information about our Principal Certifying Authority services
  • Information on the assessment and decision making process associated with applications
  • Progress report on Development Applications or Complying Development Certificates
  • How to lodge a submission on a Development Application
  • Assistance in understanding technical information which may be on public exhibition
  • Information on the plan making process involved in Local Environmental Plans, Development Control Plans and Policies

Council's Duty Planner service is available weekday days between 8.30am -12.00pm and from 2pm -4.30pm daily. Telephone enquiries will be accepted up to 5pm. 

Please telephone Council’s Customer Service Centre on (02)9330 6222 to find out if the Duty Planner can assist you with your enquiry.

Specific advice

If you have a specific enquiry about a particular Development Application, Complying Development Certificate or Construction Certificate, Council officers can be contacted on 9330 6222. 

Please note that Council staff cannot give zoning advice over the telephone, in lieu of obtaining a Planning Certificate for valuation, conveyancing or similar purposes. 

Apply Online for Planning Certificate

Advice is available over the telephone, or in Council’s Customer Service Centre.

Pre-lodgement consultation

For larger developments, Council offers a formal pre-lodgement meeting service, where you will learn about matters including:

  • site details including geographic information systems mapping of drainage, easements, zonings, along with aerial photos
  • types of development that comply with Council requirements
  • restrictions that apply, such as codes and development control plans
  • authorities which may need to be consulted
  • fees and charges
  • approval process and estimated timeframes.
Lodging Development Applications
Development Applications must be lodged by 4:00pm each day.

Payments may be made in cash, by cheque, EFTPOS or credit card (a variable merchant fee applies depending upon the credit provider).

Car parking is available near Council’s Customer Service Centre, in MacMahon and Patrick Streets (near Park Road), or in Dora Street (corner of Queens Road). A public telephone is located in Dora Street, near the corner of MacMahon Street.

More information

Parking - available in the Hurstville local government area.

Contact Us - find what you need a Council. 

For every property transaction you make, you need to think about tax implications - To help you to determine property related GST obligations, refer to the GST and Property Guide on the Australian Taxation Office website.

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