Enquiries

Hurstville City Council provides a range of options for you to obtain advice to assist you in preparing for development and building works.

One-off queries


General advice

On weekdays, a Council Duty Officer is available to provide general advice on development matters, including:

  • Building Code of Australia and other codes and standards
  • development control plans
  • our Principal Certifying Authority services
  • Hurstville Local Environmental Plan
  • lodging Development Applications (DAs)
  • progress on your DA
  • referral to other government authorities

The Duty officer is available between 8.30am to 1pm and 2pm to 4.30pm.

Advice is available over the telephone, or in Council’s Customer Service Centre.

Specific advice

If you have an enquiry about a particular development or building issue, Council officers can be contacted on weekdays, between 9:00am and 10.00am. 

Please note that Council staff cannot give zoning advice over the telephone, in lieu of obtaining a Planning Certificate for valuation, conveyancing or similar purposes. 

Planning Certificate – download application form.

Advice is available over the telephone, or in Council’s Customer Service Centre.

Pre-lodgement consultation

For larger developments, Council offers a formal pre-lodgement meeting service, where you will learn about matters including:

  • site details including geographic information systems mapping of drainage, easements, zonings, along with aerial photos
  • types of development that comply with Council requirements
  • restrictions that apply, such as codes and development control plans
  • authorities which may need to be consulted
  • fees and charges
  • approval process and estimated timeframes.
Lodging Development Applications

Development Applications must be lodged by 4:00pm each day.

Payments may be made in cash, by cheque, EFTPOS or credit card (a variable merchant fee applies depending upon the credit provider).

Car parking is available near Council’s Customer Service Centre, in MacMahon and Patrick Streets (near Park Road), or in Dora Street (corner of Queens Road). A public telephone is located in Dora Street, near the corner of MacMahon Street.

More information


Parking - available in the Hurstville local government area.

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